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How to Win at Leading Change

What happens when you want to introduce change in your business? Let’s look at a typical example.

In many companies, a big change is discussed in meetings and memos for weeks or months by the top team. They eventually reach a decision, prepare a presentation and call all the staff to a big meeting. . . . → Read More: How to Win at Leading Change

The Truth About Leadership – It’s Good to Talk

Business leaders generally don’t ‘do’ anything. It’s true.

They don’t work on the factory conveyor belt, they don’t write the sales copy, they don’t service the computers.

What leaders do do is talk for a living.

If you’re a senior executive, reflect for a moment on your typical day at work. The chances . . . → Read More: The Truth About Leadership – It’s Good to Talk

An Easy Way to Serve Spanish Customers in Their Native Language

On everything from groceries to electronics, multi-language instruction labels attest to the rise of Spanish-speaking consumers in American society. Spanish holds a pretty strong place in the world language arena as well. For example, out of more than 5,000 languages, Spanish ranks third for having the highest number of speakers. As a result, Spanish . . . → Read More: An Easy Way to Serve Spanish Customers in Their Native Language

How Cutting Back Communication Can Save You Time and Money – Part II

In Part 1 we looked at why starting a debate was a breakthrough way to save you time and make more money. Now let’s look at how to get a debate started.

So what’s the best way of getting your people involved in a debate? Well, it involves the most effective form of communication.

. . . → Read More: How Cutting Back Communication Can Save You Time and Money – Part II

Office Phone System with VoIP vs. PBX

As the owner or manager of a medium or small office, you may find yourself looking at a myriad of options for your new or upgrade office phone system.

You have almost certainly heard the debate about the advantages of VoIP vs. PBX systems, and you are tying to make the best decision to . . . → Read More: Office Phone System with VoIP vs. PBX

Communication Mistakes 5 Sure Fire Ways to Create Problems in Your Communications

“Seek first to understand, then to be understood.” ~ Stephen Covey

Communication is the core of business and interpersonal relationships. Most people want positive interactions with others whether in business or their personal life. Some times the things you say or do contribute to the conversation going awry and lead to negative outcomes. . . . → Read More: Communication Mistakes 5 Sure Fire Ways to Create Problems in Your Communications